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Joined: Feb 2011
Posts: 581
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Member
Joined: Feb 2011
Posts: 581 |
Anyone else have this program and stop getting there updates? My son and I both have this on our spouses phones and twice now we have stopped getting updates.
This time I turned in a help ticket and they came back and said it was my phone that needed rebooting. I don't buy that since it is two different people in to different cities that stopped at the same time.
If you have this program and this problem...flood there systems with help tickets so they will fix the real problem. Last time this happened I got 100 updates all at one time so the phone was sending them but there system was not emailing them.
Me -BS 40
Him - FWH 34 (dtl)
3 D-Days from 12/25/10 to 01/06/11
NC - 01/09/11
02/20/12 done beating my head on that wall.
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Joined: Feb 2011
Posts: 581
Member
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Member
Joined: Feb 2011
Posts: 581 |
Still no updates since sunday. Program is still on the phone and turned on.
Do not waste your money on his program. Support is basically non exsistant. I have emailed several times and put in 2 tickets so far. You can't even reach them for a refund.
Me -BS 40
Him - FWH 34 (dtl)
3 D-Days from 12/25/10 to 01/06/11
NC - 01/09/11
02/20/12 done beating my head on that wall.
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Joined: Oct 2000
Posts: 35,996
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Joined: Oct 2000
Posts: 35,996 |
Thanks for posting the warning.
2 thumbs down.
3 if ya got 3 thumbs.
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Joined: Feb 2011
Posts: 581
Member
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Member
Joined: Feb 2011
Posts: 581 |
Yea. Now they want me to uninstall and reinstall the program which basically loses everything from the time it stopped updating. I don't really have a problem with that as my husband now knows im tracking and snooping but it would be a deal breaker for someone trying to get evadince.
Just getting the phone for long enough to install it would be hard to do twice and what if contact accurred while the program was down.
Me -BS 40
Him - FWH 34 (dtl)
3 D-Days from 12/25/10 to 01/06/11
NC - 01/09/11
02/20/12 done beating my head on that wall.
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