Dear Geni 4,
Welcome to posting on MB,
You raise a number of questions. You don't give many specifics of your situation. I try to answer best I can, with whatever info a poster cares to share. I usually ask more questions, but understand if you don't care to answer.
Under MB Basics, there is a subject at the left, Four Guidelnes to Negotiating. There is a section that describes the advantage of selecting a calm time for beginning a negotiation.
I usually confirm that I can have my opponent's attention before beginning a request. The best words will not help you at the wrong time.
I personally carry around a spiral pad in my pocket. I have envelopes of papers at work and home. When a problem comes to mind, I take a page in my little spiral, title it, and start writing down some concepts. I took the name Quipper, as my wife has a short attention span. If I don't get my idea out in 10 words, max, I have lost.
Anger by the other person is a signal, from my perspective, to back off. Another set of phrases to have in mind, is how you are going to gracefully handle rejection of your ideas. Sometimes I can just change the subject, sometimes I need to go to another room, and sometiems I need to leave the premises.
When you say you do it wrong, what do you mean? Just because your idea got rejected does not mean you did it wrong. Perhaps the person needs to hear the idea presented several times over a week or two, before going along with you. My disagreements with my wife last months and years. I just bring it up once in a while, and see if there is any room for negotiation. I usually get rejected 5, 10 15 times before "Winning".
Most people posting here are aware of Dr. Harleys concepts, and try to use them first. Dr. Harley does not claim that MB principles are complete, and all you will ever need. Posting here, others bring in ideas, books and web references, to supplement the good ideas in MB.
If someone expresses anger to you, when you are trying to present an idea, the cause of the anger may not be as important as how you handle the anger. Anger is natural. Anger is often effective in getting your way. Babies cry and get angry. Children are taught more socially approprite ways to express themselves in the society, as they get older (Patterson 1987). The more important question is, why did the person fail to curb his anger?
How can you help to direct the individual's anger in a postive direction? How can you assist the person to exhaust his anger, so that he can begin to reason, and negotiate?
IMO, feelings are not invalid, wrong or incorrect. Feelings stand inviolate, as what they are. Your expression of your feelings is a choice. It can be a wise choice, or a regrettable choice. Feelings can change as more information is acquired, but the original feelings are valid for the circumstances in which they occurred.
Before expressing feelings that might upset someone, you might check your information first. I have found that a successful way to break the ice with an opponent, is to express some innocuous feeling, "I'm feeling a little confused, can you explain how A and B concpets work together?"
To gain more information, to make sure your feelings are based on correct information, you can formulate questions, that are geared to lead to the conclusion you are expecting.
What is the mess you are in? What else are you afraid of?
Welcome,
Quipper
Married 28 years, raised two challenging kids, still struggling
<small>[ October 25, 2003, 09:27 AM: Message edited by: Quipper ]</small>