This reminds me some of when I FINALLY went to the doctor and was diagnosed with bipolar disorder. All those years that I just couldn't (insert wouldn't) do it. It was just too much to think about. The fact that she seems to be lowering her defenses about this is HUGE. I would be willing to bet that part of the problem with ignored response is ignoring it instead of dealing with it. I hope she is able to continue sharing this with you.